- Special Sections
- Public Notices
Consumers are reporting to the BBB been ripped off by scammers posing as national telephone companies.
One consumer said, when trying to access her email, a dialog box popped up. The message stated her email may have been compromised and included a phone number to AT&T tech support. The consumer placed the call and it was answered by a business identifying itself as Q Tech Care/Expert Tech Support, and that it provided independent tech support for AT&T.
To prove its legitimacy and to gain her trust, the business provided the caller with an Internet address that would give more information. The website was fake and unfortunately she provided her personal and credit card information.
Another tactic used by the AT&T scammers is to promise cash as much as $350. All the consumer must do is go to the website and provide personal information. In exchange, the money would be credited to their accounts. The fake websites resemble the real AT&T website.
Victims are directed to a realistic-looking website where they are asked for their Verizon account details as well as their credit card numbers. Other tactics involve discount offers, blocked accounts and past-due notices.
To avoid being scammed:
Just because it looks real, does not mean it is.
For more advice, go to www.bbb.org or call 1-800-388-2222.
Cathy Williamson is manager of the Lincoln Trail Area branch of the Better Business Bureau. She can be reached at 270-982-1289 or email@example.com.