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A new drugstore in Radcliff is the third installment in what might be seen as a miniature chain developing in Hardin County.
Owner Gary Hamm said he enjoys giving customers multiple options for their health care needs, but he doesn’t want to lose the personal appeal of independent businesses that made him get into the pharmacy business.
ApotheCARE officially opened Jan. 16 in Radcliff after a soft opening four days earlier at Radcliff Square shopping center off East Lincoln Trail Boulevard.
Hamm said he hadn’t considered opening a store in Radcliff after establishing two in Elizabethtown, but there was clearly a need after other independent drugstores closed and some pharmacies stopped accepting some forms of insurance.
New customers began driving to Hamm’s Elizabethtown stores and residents talked to him about establishing a Radcliff location.
They could have done business with a larger and closer pharmacy, but some customers prefer ApotheCARE because employees often know them by name and offer great service, Hamm said.
Hamm said he built his business on his reputation and service will remain his major priority as he adds the new location.
Hamm said he enjoys when he and other employees in his stores can provide the service and empathy that improve customers’ experiences.
“To me, that’s the reason I got into pharmacy,” he said.
Finding a location for the store and setting it up in a matter of weeks was challenging. Hamm tackled some of the construction himself.
“We were scrambling,” he said.
The Radcliff location already has become the busiest of Hamm’s three stores.
The store might schedule a grand opening later, he said.
Hamm said he couldn’t have opened the new store without a good staff that could accommodate to extra business, and the support and hard work of his wife.
Three of the four employees at the new store are former employees of Radcliff Drugs, which closed at the end of October.
Hamm, a Radcliff native, once worked at that store.
Hamm said the employees have been a good fit at the new store. He approached some about working at the new store, and others asked him about getting a job.
After a few weeks working at Walgreens, technician Deliana Yates heard about Hamm’s new store, called him and has been working for him since early this month.
As an added bonus, Yates said she’s pleased to be working with some of her former co-workers from Radcliff Drugs.
“I really didn’t think it would ever happen again,” she said.
Amber Coulter can be reached at (270) 505-1746 or firstname.lastname@example.org.