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Radcliff Police Department is reporting complaints of a phone scam asking consumers if they would like to install a security alarm system.
Bryce Shumate, spokesman for RPD, said the department most recently received a complaint about the scam Tuesday. He added several residents have received repeated calls at their home phone numbers.
“It has sort of become harassment,” Shumate said.
Shumate, who has received these calls himself over the last two weeks, said it initially sounds as if a person is on the other end of the line. However, the call is an automated message, he said.
The message asks if the recipient wants to install a “free” alarm system, Shumate said. However, if the consumer responds “yes,” the recording states maintenance and monthly fees are required.
Cathy Williamson, branch manager for the Lincoln Trail Area Better Business Bureau, referred to this style of scam as a “robo call” where a computer proceeds through a list of phone numbers.
The scam’s goal, she said, is to secure the consumer’s personal information, such as a credit or debit card number.
Like Shumate, Williamson said she has received this particular call. She said she initially believed a person called her as the message sounded human and used the name “John.”
“I deal with this every day, but it’s gotten really sophisticated,” Williamson said.
According to Shumate, police have not located where these calls originate, but the phone numbers show up on caller identification with 502 and 859 area codes. Shumate said he has returned a call only to receive a dial tone.
If you receive an unsolicited call from a business, Williamson advised to hang up.
Sarah Bennett can be reached at 270-505-1750 or firstname.lastname@example.org.