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A sweet, elderly grandmother telephoned the local hospital and timidly asked, “Is it possible to speak to someone who can tell me how a patient is doing?” The operator responded, “I’ll be glad to help you. What’s the patient’s name and room number?” The elderly lady in her weak, tremulous voice answered, “Norma Finley, Room 302.” The operator replied, “Let me place you on hold while I check with her nurse.”
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