Kensington Manor is one of three hundred and 12 long term care facilities across the nation that have earned the American Health Care Association and the National Center For Assisted Living’s (AHCA/NCAL) Quality Award for demonstrating a strong commitment to continuous quality improvement.
As a Step I recipient, Kensington Manor demonstrated its organization wide commitment to a customer-focused facility mission, defined its principal customers and their expectations, and indicated ways that it is striving to meet their needs.