By Monica Ruehling
It was a busy morning, about 8:30 a.m., when an older gentleman in his 80s arrived at the doctor’s office to have stitches removed from his thumb. He told the nurse he was in a hurry, as he had another appointment at 9 a.m.
She took his vital signs and had him take a seat, knowing it would be more than an hour before someone could attend to him. But as she continued to watch him looking repeatedly at his watch, the nurse decided to ask another doctor to evaluate his wound.