Hardin County Government has launched a new service to provide an additional option for residents to interact with county government.
The non-emergency texting service now is operational.
Residents can use TextMyGov at any time to request assistance for non-emergency issues, report potholes, missed trash pick-ups, lost animals and more. Constituents also can send pictures to ensure the issue is properly communicated.
“This new tool has been in development for several months and we are excited to be the first in the area to deploy it,” Deputy Judge-Executive Daniel London said in a news release. “Given the societal rush and technology era we live in, this is the next logical step to increase convenient communication with residents and county service providers.”
To promptly report issues or to obtain information, there are two ways for constituents to link with Hardin County Government, the release said.
For individuals who need to report issues or to obtain more information about an issue, they can text REPORT to 270-951-0951. Residents then will receive keywords to use in determining which service they need. Some examples of keywords include detention center, hours, meetings, pets, trash, property taxes and more.
In addition to texting services, residents can also sign up for “Hardin County Alerts.” To do this, they can text HARDINCOUNTY to 91896 to receive pre-scheduled text messages regarding events occurring throughout Hardin County.