Veterinary clinics and animal hospitals have increasingly been busy as they open up certain services.
Erin Boeglin, hospital manager for Helmwood Veterinary Clinic and North Hardin Veterinary Clinic, said when the pandemic began in March, they didn’t see a drop in appointments. At the beginning of the pandemic, they stopped doing typical work and only were handling emergencies, but by mid-May the clinics have seen a ramp up.
Boeglin also said they’ve been hearing the same story from not only the community but across the country. Overall, she said she doesn’t know why the clinics are busy.
“It’s kind of an interesting phenomenon,” Boeglin said.
Samantha Barnett, licensed veterinarian tech, said because of COVID-19, things have been different. Since they’re a walk-in only clinic, pet owners who many not be able to book an appointment from surrounding clinics and hospitals go to their location. She said she has seen an increase in traffic since animal owners are trying to catch back up from the services being closed previously. The facility is not letting anyone in the building and is doing curbside care.
Boeglin said these times have been more challenging for the clinics. The must adhere to strict guidelines amid COVID-19 and conducting curbside service which has slowed the process.
Both Boeglin and Barnett said clients generally have been patient and grateful, especially since they’ve had to constantly make adjustments.
“We’re just kind of going with it and grateful for our clients for taking such good care of their pets,” Boeglin said.